Terms of service

Last Updated: 20 July 2026

Welcome to Tantuleela. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing or using this website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website.

1. About Tantuleela

Tantuleela is an online store offering authentic Bengal handloom, cotton, silk and artisan-crafted sarees.

Throughout these Terms, "we", "our", and "us" refer to Tantuleela, while "you" refers to the customer or website visitor.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You are legally capable of entering into binding agreements.

3. Product Information

We strive to present our products as accurately as possible.

However:

  • Slight colour variations may occur due to different screen settings and lighting conditions.
  • Since many products are handcrafted, slight irregularities in weave, texture or motifs are natural characteristics and not defects.
  • Product measurements may have minor variations.

4. Pricing

All prices are displayed in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

We reserve the right to correct pricing errors before processing an order.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Cancel any order
  • Refuse service
  • Limit quantities purchased
  • Request additional verification if necessary

If payment has already been made for a cancelled order, the amount will be refunded.

6. Payments

Payments are processed securely through trusted third-party payment providers.

Tantuleela does not store your complete payment card information.

7. Shipping

Shipping timelines are estimates and may vary due to courier operations or circumstances beyond our control.

Please refer to our Shipping Policy for complete details.

8. Returns & Exchanges

Returns and exchanges are governed by our Returns & Exchange Policy.

Please review the policy before placing your order.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product photographs
  • Designs
  • Graphics
  • Illustrations
  • Text
  • Videos
  • Branding elements

is the exclusive property of Tantuleela unless otherwise stated.

No content may be copied, reproduced, modified or distributed without prior written permission.

10. User Conduct

While using this website, you agree not to:

  • Violate applicable laws
  • Upload malicious software
  • Attempt unauthorized access
  • Misuse the website
  • Infringe intellectual property rights

11. Limitation of Liability

To the maximum extent permitted by law, Tantuleela shall not be liable for:

  • Indirect losses
  • Consequential damages
  • Delayed deliveries caused by third parties
  • Service interruptions beyond our reasonable control

Our maximum liability shall not exceed the value of the product purchased.

12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for their content, privacy practices or terms.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

14. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes become effective upon publication on this page.

15. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts of Delhi, India.

16. Contact Us

For any questions regarding these Terms:

Email: support@tantuleela.com

WhatsApp: +91 XXXXX XXXXX